IMPORTANT NOTICE ABOUT FRAUDULENT TOLL COLLECTION TEXTS
The FBI has issued a warning to the public about a growing text phishing scam (known as “smishing”). Scammers are impersonating tolling authorities and stating recipients owe an outstanding toll amount. Recipients are directed to click a link to settle the balance and avoid late fees.
If you receive a text like this and want to verify if you owe a balance, please check your account online at https://www.mymovpass.com/ or call Parkersburg Bridge Partners customer service at 855-643-4389 weekdays between 10:00 a.m. – 7:00 p.m. ET.
The FBI is advising consumers not to click on the link and to delete the text. Fraudulent texts can be reported with the FBI’s Internet Crime Compliant Center (IC3) at www.ic3.gov.
01
About Us
We are dedicated to safely and effectively maintaining and operating both structures while financing, designing, constructing and executing the rehabilitation and modernization of Liberty Bridge and Independence Bridge.
Our goal is to elevate the community through infrastructure improvement.
02
Community Engagement
As part of our commitment to elevating the community through infrastructure solutions, we believe we have a responsibility to contribute to, rejuvenate, and improve Bay City.
03
BCBP Customer Service Resources
Visit us at our Customer Service Center, 300 Center Avenue, Suite 101, to ask questions or to sign up for a BC-PASS in person.
Hours
Monday – Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 4:30 PM
Customer Service Hotline:
Monday–Friday 9:00 AM – 7:00 PM
04
Project Milestones
December
2022
Liberty Bridge reopens 1 year after construction began, saving Bay City hundreds of thousands in annual maintenance and repair costs — dollars which, along with $5 million from our lease agreement with the City, is being used by Bay City on other important local infrastructure projects.
June
2023
Tolling on Liberty Bridge begins, including “tolling industry first” – free tolling for City of Bay City residents until 2028.
February
2023
Walk-in Customer Service Center opens at 300 Center Avenue, Suite 101, to serve customers opening and maintaining BC-PASS accounts or paying invoices. A toll-free call center is also add
Jaunary
2025
Tolling begins on Independence Bridge. Construction was completed in one year, and all four lanes reopened to traffic in late December 2024. City of Bay City residents driving a Class 1 vehicle will enjoy free tolling on Indy until 2030.