IMPORTANT NOTICE ABOUT FRAUDULENT TOLL COLLECTION TEXTS

The FBI has issued a warning to the public about a growing text phishing scam (known as “smishing”). Scammers are impersonating tolling authorities and stating recipients owe an outstanding toll amount. Recipients are directed to click a link to settle the balance and avoid late fees.

If you receive a text like this and want to verify if you owe a balance, please check your account online at https://www.bc-pass.com or call Bay City Bridge Partners customer service at 855-648-4330 weekdays between 9:00 a.m. – 7:00 p.m. ET.

The FBI is advising consumers not to click on the link and to delete the text. Fraudulent texts can be reported with the FBI’s Internet Crime Compliant Center (IC3) at, www.ic3.gov.

Liberty Bridge Tolling Updates : August 22

Processing of Transactions and Account Activity Visibility

  • The next phase of our electronic tolling will launch soon, and we will begin processing bridge travel activity from the start of tolling on June 16th. 

Non-Resident $15 Monthly Pass Reminder

  • If you are a non-resident who wants retroactive Monthly Pass enrollment from the date of your BC-PASS account opening or the start of tolling date (whichever is later), you must enroll by 8/29.
  • After 8/29, we will begin posting toll transactions to BC-PASS accounts.  The toll rate will be based on vehicle class, and the account status at the time transaction posting begins.
  • Customers will have the option to enroll after 8/29, however, the effective date of the Monthly Pass will be based on the current enrollment/account opening date (no retroactive adjustments to the toll rate).
  • Update your account by calling 855-648-4330 or visiting the Customer Service center at 300 Center Ave, Suite 101.
  • There is no action required for residents who already have a BC-PASS account. 

Customer Service Questions?

[email protected]
855-648-4330

Commercial Questions?

[email protected]
989-272-9369